You can contact our office by calling 845-561-7075 or emailing cvhmpc@me.com.
Archives: FAQs
How Our Medical Marijuana Program Works
Cross Valley Health & Medicine providers can only issue medical marijuana certifications to medically qualified patients within New York State only. The certification process can be done virtually, or in-person with your provider. Please note that depending on the length of certification generated (3 months, 6 months or 1 year) that each certification is valid
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Where can I view the Privacy Policy?
You can view the Privacy Policy by clicking here.
What is a FNP?
Family Nurse Practitioners are an advanced practice registered nurse. FNPs are trained to assess patient needs, order and interpret diagnostic and laboratory tests, diagnose disease, formulate and prescribe treatment plans.
What is a MD?
Medical Doctor, Doctor of Medicine, or a physician is a person who holds a doctoral degree or first professional degree in medicine, and practices in that profession.
What is the difference between Addiction Medicine and Internal Medicine?
Internal medicine providers, or internists, are specialists who apply scientific knowledge and clinical expertise to the diagnosis, treatment, and compassionate care of adults across the spectrum from health to complex illness. Addiction medicine is a medical subspecialty that deals with the diagnosis, prevention, evaluation, treatment, and recovery of persons with addiction, of those with substance-related and addictive disorders, and of people who show unhealthy
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What if I am late on a payment?
You will be unable to schedule another appointment until all payments are made.
What if I need a refund?
Contact our billing team by emailing cvhmpc@me.com or calling our office at 845-561-7075.
How can I view and pay my bills?
Cross Valley Health & Medicine is able to accept cash, major credit cards and checks for any outstanding medical bills you may have from us. You can pay in-person, over the phone, or clicking here to pay your bill online. If you have any billing related questions, please call our office at 845-561-7075.
What is a care plan?
A care plan is a patient-centered document created between the patient and their provider to meet the goals and needs of the patient’s health status. It may include an array of treatments, lab orders, education advice, or referrals to address one or more multiple conditions. A care plan can provide guidance for the patient in
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