Frequently Asked Questions

Medical Marijuana Certification Program

Medical marijuana is cannabis grown specifically to treat diseases or conditions. Only patients that have one or more of the New York State qualifying conditions may be eligible for the medical marijuana certification program.

No. We can only accept patients from New York State. Medical marijuana is only legal in certain states and cannot be transferred across state lines.

You may be eligible for medical marijuana if you have been diagnosed with one or more of the following severe debilitating or life threatening conditions: cancer, HIV infection or AIDS, amyotrophic lateral sclerosis (ALS), Parkinson’s disease, multiple sclerosis, spinal cord injury with spasticity, epilepsy, inflammatory bowel disease, neuropathy, Huntington’s disease, post-traumatic stress disorder, chronic pain (as defined by 10 NYCRR §1004.2(a)(8)(xi)), pain that degrades health and functional capability as an alternative to opioid use or substance use disorder. The severe debilitating or life-threatening condition must also be accompanied by one or more of the following associated or complicating conditions: cachexia or wasting syndrome, severe or chronic pain, severe nausea, seizures, or severe or persistent muscle spasms, PTSD or opioid use disorder.



You should expect the provider to review over your medical history and medical records and determine whether or not you qualify for medical marijuana based on New York State’s guidelines. The provider will then explain why you were approved or denied and how they medication may benefit your condition.

Up to 36 hours.

You will receive your signed certification up to 36 hours of your appointment closure. After receiving the certification, you will have to follow instructions to register your certification number to New York State. Instructions will be attached on your certification. After registering your certification, you can go to your local dispensary to purchase the medication.

Speak to your provider for other treatment alternatives. Even though you were denied from our medical marijuana program, you may still become a primary care patient of ours if you are located in New York State.

Cross Valley Health & Medicine providers can only issue medical marijuana certifications to medically qualified patients within New York State only. The certification process can be done virtually, or in-person with your provider. Please note that depending on the length of certification generated (3 months, 6 months or 1 year) that each certification is valid for up to one (1) full calendar year.

You can start your certification journey by clicking here.